In any small region, you’ll find hundreds of local businesses competing for the same customers. Some of them are family-owned, some hire only veterans, and others are simply an amalgamation of experts from the nearby towns and cities. Each of these companies aims to be the best, which is why it feels great to win awards. It validates all of the hard work and effort the company and its employees have put in up to that point to achieve their goals.
Yesterday, Expert Roofing of Westchester was awarded the Customer Service Excellence Award by Westchester Magazine. This prestigious honor came two weeks after Expert Roofing was voted the top chimney repair company out of 32 local companies for the 2nd straight year. The Customer Service Excellence Award is bestowed on one company each year who exemplifies quality workmanship, industry-leading customer service, and volunteerism the region. Looking at Expert Roofing’s social reviews, they clearly display an unmatched level of quality for their chimney repair and cleaning services. A seemingly endless supply of 5-star reviews on Home Advisor, Angie’s List, Facebook, and Google point to a plethora of satisfied customers. Many of the reviews mention repeat business, which is always a great sign of a quality chimney sweeper. Regarding volunteering, many of the employees work with the local food shelter on occasion, and they also serve food at Equinox.
We stopped by their Yonkers location to speak with the owner who said:
“We’re really excited to win this award. It means a lot to be named the top firm when there are so many great ones competing against each other. I’m just proud of my team. Our guys travel in from NYC, Jersey, and a few even out of state for work each day, ready to help our customers by delivering quality services we can stand behind.”
Congratulations to Ben and his team on another great year of service, and we look forward to seeing them go for the 3-peat next year.